ChargePoint HomeFlex Level 2 EV Charger J1772, NEMA 14-50 Electric Car Charger

Love this home charger!
We had to scramble when EnelX stopped supporting our Juice Box, and this charger has been a perfect replacement. We don’t use the app features much but it’s quite robust if you prefer that interface. Easy install, storage and works like a charm.

So Far, So Good
Beautiful design, easy to understand but get your electrician to install this. I could never have installed this because it requires a double-pole 50 amp, 240 volt circuit breaker. I didn’t have any space in my panel so I needed a subpanel installed and some main panel rewiring in order to be properly installed and up to code. The good news is that Xcel Energy has some serious rebates for buying and installing one of these and enrolling in their EV charging program. With those rebates, it significantly brought down the cost of the unit (which is now even cheaper than when I bought it a few weeks ago) and the installation.The only issue was that the Chargepoint Pro Installer app didn’t work right so my electrician couldn’t finish the activation. But the homeowner Chargepoint app worked fine. I got it registered and activated without a problem. I called Chargepoint tech support and they locked it for me to a maximum of 40-amp charging (which is what is recommended and required by code here IF you are using a plug-in 14-50 NEMA outlet, like I am, on a 50-amp circuit). The circuit wiring MUST be copper (enclosed in conduit) and boy is that stuff thick and heavy!This unit can be installed as hardwired for 50-amp charging BUT it would require a higher amp circuit and heavier duty wiring. Again, for your safety, please have this (or any EV charger) installed by a licensed, insured master electrician. And don’t forget to check for rebates from your utility company, like Xcel.

Simple Installation and Set Up
I researched dozens of charging units before finally settling for the ChargePoint. I liked its look, slick design, and cable storage. What really sold me with the design is the holster. The way it swivels down and not stick out. The cable length is perfect, and the connector has a nice feel and look.I Installed a 50A circuit and a Bryant Electric NEMA 14-50R outlet that I purchased from Amazon as well to utilize the 40A charging capability. It charges at 29-30 miles per hour.The App is really simple. It was a matter of minutes to set it up on WiFi and the schedule. I went back and forth with setting the schedule on the ChargePoint or on my Genesis GV60. Both schedulers are adequate, but in the end I chose to use the ChargePoint scheduler because when I used my car scheduler the ChargePoint shows as charging time when it’s actually idle time. It logs time from connect to disconnect (not charge start/stop when using the car scheduler). There’s no issue as far as it’s drawing power, its more my anal retentiveness in seeing the idle time shown as charge time in the charge log. It also set your rate plan for your particular utility company to ensure it’ll never charge out of your time of your low rates.The one caveat was the time change. I’m in California, and when it was time to fall back, it didn’t. I’m not sure if it has anything to do with, when we spring forward we’re on the same timezone as Arizona (whose time doesn’t change). So when I was expecting it to alert me at 8pm as a reminder to plug in to my car it didn’t. By it not auto adjusting the time; if it was plugged into my car, it would have started charging at 8pm, which is an hour before my low rate (9pm) kicks in. There wasn’t a quick way to change my time zone. I had to go on YouTube to find a video of someone having the same issue. In order to get the time to adjust to the right time, I had to change my address to a random address in a different timezone and then reboot the charger. Then I had to change the address back to my address and reboot the charger again, and the time issue was resolved. Hopefully they’ll come with a software update to fix the time issue.I’ve been really satisfied with my selection, and I definitely recommend this charging unit.

He comprado 3 cargadores, 2 ya me fallaron en menos de 12 meses, la app no permite registrar mas de un cargador por cuenta, se requiere un numero americano para registrarlo, bluetooth y wifi. (No es buena opcion para Mexico). Lo he cambiado por un Lectron y me ha funcionado mejor.

This WAS one of the best charging stations I’ve seen and owned until the WIFI module went toast and it could no longer connect to the wifi network which is crucial. Now that I cannot have the unit connect to the wifi, I cam no longer update my scheduled charging and have to wait till the schedule starts to charge my car. This is a major disappointment for Chargepoint Hone Flex!I bought this thinking I would have great support and warranty, I had contact Chargepoint over 2 weeks ago and they stated this will be taken to the highest priority and to watch my emails for updates for a replacement unit.About 4 phone calls later and over 2 weeks I get told the same thing from every customer service representative that it will be taken to the highest priority and to wait for an email…Keep in mind the email isn’t to confirm they sent out the unit, it is to confirm your details so they can take it back and co sider the case to send out a unit. At this point I have no clue when I will be getting my replacement unit. Totally unreliable customer service and support! If you depend on this station to get to work to charge your car, good luck when the unit fails! Again, don’t get me wrong when it works it WAS absolutely fantastic I would have gave it a 5 star. Not anymore due to the customer support and warranty!

Je l’ai acheté suite à la recommandation de mon vendeur d’automobile et il ne s’est pas trompéFonctionne à merveilleInstallation par un électricien absolument. Mettre un disjoncteur de 50 ou 60 ampères.Facile à comprendre et à faire fonctionner, il fonctionne en parallèle avec Bluetooth sur ton cellulaire en autant que tu aies Internet chez toiJe recommande l’achat