LIVELY Jitterbug Flip2 – Flip Cell Phone for Seniors – Not Compatible with Other Wireless Carriers – Must Be Activated Phone Plan – Graphite Flip Phone

Well Made, Long Battery Life and Good Sound
I also own a regular Android Smart Phone. I like to have two. I use the Jitterbug when I go for walks around the lake since it is more compact. The camera is very good too. I really like the 5 Star emergency feature on the phone. In an emergency they can track your exact location. They have all my medical history if necessary to use. Sound quality is good and volume loud. I am tech savy so this phone is not hard for me to use. That said, this is not a phone for an elderly person who is not at all tech savy. Too complex in that it asks for a Yes of No press many times and the forward and back buttons would definitely confuse my elderly mother. Not to imply that older people cannot be tech savy, but if they are not too much into modern technology then this is not the phone for them. The emergency 5 Star feature, however, may override the complexity of the other features.

HORRIBLE – Huge changes from original Jitterbug
Total redesign – old EASY functionality gone.My dad has had a Jitterbug phone for years. He uses it to make PHONE CALLS. It is a flip phone!!! Some brilliant person decided this phone needed bells and whistles. After researching phones, we purchased the Jitterbug Flip Phone for my dad about 6-7 yrs ago.It had big buttons easy to see and dial.It was loud, call volume and ringtone.Super easy to use – extremely intuitive.Perfect for a senior – arthritis, neuropathy and hearing loss. (SENIORS this was their target market)NEW JITTERBUGSmaller buttons, but slightly raised. Volume seems ok so far. That for the most part is primarily what has stayed the same.I was assured the phone has speed dial it does not, Set-up info is in the manual but not a function the phone supports. The contact list is in alphabetical order- an improvement for some.All of the functionality of the original jitterbug is gone.Well, lots of info about texting from the phone; however, you are still texting from a flip phone.Connect to WIFI -you now have the ability to play “wack-a-mole”.And the final waste of time and space ALEXA. Great for a home – not a flip phone.By the time you finish pairing Alexa with Lively and use the phrase “Alexa ask Lively too…”She can’t text of make calls. Maybe I can use the combo of Alexa/Bluetooth for hands free calling while. driving. Looked at many combos – the answer is NO.This phone was fully charged 4 hrs ago – I have not made a call or done anything except scroll thru screens and the battery is at 91%. I had to put my glasses on to read that.And the promised coverage is 3 bars. I hope one of the perks they added is wifi calling.To wrap it up, I now have to teach my 80 yr old dad how to use this foolish phone so he can call the 7 people in his old “speed dial” list. Going shopping for a new phone. As for Lively – they are not GreatCall. The direct questions I asked where either incorrect or I was sent on a wild goose chase for an answer.I honestly don’t mean this to offend anyone but give me the dumb old flip phone back. Anyone interested in the 1/2 ass feature put in this phone would by a simple smart phone.

Alexa works but is hard to set up, calling is awkward
We got this for my 89 year old father in law because a smartphone is way too error prone for him. Even if he were to use Siri to dial, if he touched the screen he would be in trouble. He has AMD so he only has peripheral vision and can’t see well enough to work through any menus or a contact list, even with the large font on this phone.He flips the phone open to answer, puts it to his ear, and flips it closed to hang up. He knows how to do that, and it is reliable that way!Hidden in the accessibility settings in the phone is a handy one to lock the exterior buttons so he can’t accidentally turn the ringer volume down.We also liked that this has Alexa capability so he might be able to use dial by voice on top of the flip phone practicality.Unfortunately Amazon and Lively aren’t friendly enough to have a seamless integration of Alexa with the phone. It’s hard to set up and the results leave something to be desired.First you have to link your Lively and Amazon accounts which is understandable, but then you have to add the Lively ‘skill’ to Alexa on this device.The big disappointment is that even after jumping through the hoops to successfully set it up you can’t say, “Alexa, call Tommy.” You have to say, “Alexa, ask Lively to call Tommy.” My father in law is having the darnedest time remembering that or even pronouncing the new words for him “Alexa”, “ask”, and “Lively.” You can’t deviate, you have to nail it! Apparently he never uses the word ask it’s always tell, and Alexa was an obscure name in 1945 but Alexis was fairly popular!If we could get it to call me when he says, “Alexis, call Tommy” or even, “Alexis, tell your buddy to call Tommy” that would be great.

Alert System
Love this phone for seniors. Very easy to use. Text and talk is all my husband needs. The Alert system is why we bought. Can run my errands worry free about leaving my husband alone.