Cat S62 Pro Rugged unlocked 6GB Smartphone – North America Variant – with FLIR Thermal Imager – Full Warranty Support in US and Canada

Great rugged phone
I have had this phone for a year and a half and I have been very pleased with it.This is a very rugged phone. I have dropped it on hard surfaces a countless amount of times with barely any structural damage. The fingerprint sensor did stop working after a particularly hard drop from a very high height (much higher than the rated 6 ft drop specs), but that is my fault for mishandling the phone. I see other reviews on here with pictures of this phone is abysmal condition, and the reviewers complaining the phone is not rugged enough. I have no idea what those people are doing to their phone to leave it is such poor condition, it is almost as if they are actively trying to destroy the phone. Let me assure you though, this phone is extremely rugged made of solid material with a strong frame and a nice rubber layer on the back.Performance is great as well. I could go in depth on the performance and its features but will just say it functions well for everyday use and the price point vs performance is very well balanced. Keep in mind it is a mid tier phone though, do not expect it to perform the same as a fragile $2,000 iphone.Overall, it is a great rugged phone, with pretty good performance for a very reasonable price. It is one of the best phones I have owned. A side note, almost anyone that sees me using this phone ask what type it is, and comments on how much the like it.

You should seriously consider this phone!!
This phone is everything they advertised, and extremely durable. As far as that goes, I am basically the phone terminator – they usually only make it a few months with me. I have had this one for 2-1/2 years and it is still going strong.As for features and network compatibility, this thing is great:Network – I am using it on T-mobile, no issues. I routinely have a strong signal when others around me have no signal, so the radio in it has plenty of power. When I am in remote mountain areas, sometimes I do have to roam on AT&T and that works fine too (although AT&T claims these phones will not work on their network).Operating system – Android 11, very easy to navigate, and aligns well with the number and placement of buttons on this phone. This phone was so easy to learn, I often felt like I was missing something somewhere. Everything makes sense and no hoops to jump through to use features.Apps – This phone has no extra junk, and no built in ads. I love this. If I want an app, it’s Android so I can can add it, but I like it lean and mean. Less is better. If you ever had a Samsung and all their extra junk and ads, you will really appreciate this phone.Thermal imaging – it can see hot or cold spots in superb detail around my house, although the actual temperature readings aren’t necessarily spot on – distance from target can account for a degree or two, but it does illustrate temperature differences very well. I have found hot spots in my roof to add more insulation, a leaking hot water line in a wall, as well as underground sprinkler leaks.Touchscreen – I really struggle with touchscreens because I am a contractor and my hands are always either wet or super dry and cracked. This is the best touchscreen I had ever used. It is sensitive and accurate, but not too much so. It does work great with wet hands.Sound quality is super, voices are clear and music is clean, which I was worried about due to the extra waterproofing. The ringtone can be set to an obnoxious level if you’re like me and never hear your phone ring.Extra storage – it will read and use a 256 gig micro SDBattery life – I am a minimalist on phone feature usage but it is very solid, often going a week between charges. It is the original battery so that is pretty good after 2-1/2 years.The Power Bank – If you are considering the bundle with the power bank, I have 3 of them. They can charge the phone from zero to full 3-4 times before needing charged, and can hold a full charge for months. Great little back up!!

GREAT TOOL, decent phone.
You buy this phone for the FLIR capabilities and then you find yourself using the the thermal camera more than you realize. I have used the camera for finding wall studs, identifying drafts at doors and windows, have located a rats nest in my shed, and used it for vehicle maintenance.It’s also waterproof which means I have no problem using it in the pool or when bathing.Being a rugged phone means I don’t need to buy a case. Have dropped it a couple times with virtually no damage.Other pros:-battery is amazing. Can last up to 2 days and charges really fast.-programmable button. Use it for FLIR camera and flashlight functions.The only cons:-Camera is low res (so it can overlay images with the FLIR camera)-Apps can be a little laggy at times-no wireless charging

Pretty happy with the phone. The finger print scanner stopped working, but not something I care about too much. The camera app is lacking. The flir camera app is pretty good though.

Returned!I really, really wanted to like this phone, but I don’t. After a few weeks, I decided to return it because it’s not even close to being useful and user friendly.Some of the issues are with the OS, which is not the phone’s fault, but here is the list of the issues I have with it:Extremely poor reception. This is a phone, first and foremost and it’s not doing it. In places where my old Samsung Galaxy had one or two bars of reception, this thing doesn’t have signal. When talking on the phone and the reception is low or poor, the calls become very digital sounding and just cuts out randomly.The network operates on 2G, 3G and LTE. And as far as I can tell, it doesn’t seem to switch back and forth between them well. It states in the program it has wi-fi calling, but it has not worked. As for the reception, I have telus, and in the areas where the Samsung had good reception, this phone does not. The company blames it on the provider, but clearly the issue is with their hardware.Massive issue is the SD Card. When you first put one in, it requests to select how you will use it, to transfer files (removable and transferable between devices) or as internal expansion storage. Once you select it, the phone formats it accordingly. Well I want to use it to transfer files and plug it into my laptop when needed. Every time I remove the SD Card and put it back in, it has an error and requires to format the card AGAIN! Completely useless since it deletes everything.I contacted CAT and they recommend using it via USB to transfer. Well that doesn’t work either because the phone keeps either dropping USB connection or just hangs there doing nothing.Another completely screwed up feature.The camera video record feature sometimes records with no audio. No reason for it, once it works, once it doesn’t. I lost a bunch of footage I cannot get back because it’s with no audio. No visible setting or change that affects it. Completely unreliable and useless.No headphone jack! Seriously? This is supposed to be a work phone and many times on job sites I still need a headset. You have to buy a USB to headphone jack adaptor for that, one more thing to stick out of the phone and you can’t charge it at the same time.The camera’s HDR feature performs poorly in low lighting, also it’s 12MP??? Seriously, in 2023 you could even break 20MP?My biggest annoyance with it is the OS though. Its google heavy Android is annoying as hell. At least Samsung would give you the option to turn off features and updates. Google is all controlling, you’re getting updates even if you don’t want them.Oh and the pointless Google assistant at the top of the home screen can be disabled, but it NEVER goes away! It just sits there mocking you and telling you it’s disabled and you should turn it back on. Screw you Google Assistant!Everything tries to sync to Google and back-up, update, and notify you. Took hours to go through everything and turn as much off as I could.Another annoyance is the notifications, sometimes they work, sometimes they don’t. I won’t get a new Outlook email notification for hours at times, same even with Gmail.The last annoyance is the sleep screen. Samsung figured this out, when sleeping, show a clock, because it barely uses battery and it’s useful. This phone doesn’t do that, only will do it if it’s in charge or a cradle? Regardless, when you select both, still doesn’t show normally.For a work phone that costs over $500, huge screw up CAT!I will never buy this brand again.