Cisco 8861 IP Phone with Multiplatform Firmware – Charcoal
$280.00
Price: $280.00
(as of Jan 10, 2025 08:25:42 UTC – Details)
Description VoIP phone – IEEE 802.11a/b/g/n/ac (Wi-Fi) – SIP, RTCP, RTP, SRTP, SDP – charcoal, with Multiplatform Firmware
Full Product Specifications: Click to view
IP Phone Technology: VoIP
Connectivity Technology: Cable
Total Number of Phone Lines: 1
Caller ID: Yes
Works with third-party call control systems only
Customers say
Customers find the landline phone easy to use and configure. They say it works well with 8×8 and RingCentral, and setup takes less than 10 seconds. However, some customers have reported that the product doesn’t come with a power cord or adapter.
AI-generated from the text of customer reviews
10 reviews for Cisco 8861 IP Phone with Multiplatform Firmware – Charcoal
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Henry –
My favorite Cisco phone to date.
I have several of these throughout my house and office, they work extremely well, very easy to customize configuration, features, paging etc. When connecting with just a power cube4 and WiFi it works just as well as being connected to Ethernet. Highly recommend, and Ipcomms.net for 40$/mo HPBX service with unlimited extensions.
17yukidesu17 –
I love the user interface
A bit harder to configure than the average IP phone, but for the end user they are so much easier to use. I love the user interface! Everything is so sleek from the software to the hardware. This is indeed 3PCC so it works with 3rd party software like ONSIP or Ring Central. Keep in mind that if you make it Call Manager you can’t go back on the firmware. The feature I like best is the Bluetooth since I can connect my cellphone and use it as a line. Lastly I do a bit of interior design and I like the sleek look of the phones for an office space. Built in Wi-Fi is a plus. Do not come with power adapter, but they are PoE. Only wish they were less expensive.
Intelligentsia –
Phone ships with old firmware version. Updating firmware requires contract with Cisco.
Amazon does NOT provide the technical support indicated on the website. The reps cannot answer ANY technical questions about this product. They will transfer you to Cisco, who tells you that they do NOT support any product sold by Amazon.The phone was shipped with old/obsolete firmware (sip88xx.11-0-0MPP-7) when current version is 11.2.3 MSR1-1. Cannot download firmware without a Cisco account. Neither Amazon nor Cisco could help.Does not seem possible top download custom wallpaper our ringtones on the 3PCC version of this phone.
Aaron Johnson –
Works perfectly with 8×8
Took a little time to get the firmware loaded, but the phone works great with 8×8, no extra firewall or router configuration was required. Also functions with CRM call popping wonderfully.
Amazon Customer –
Two Stars
product received without a Power Cord or any info on how to obtain one, returning it
Patrick J Bill –
Great phone quality
Used for VoIP phone which is not on a Cisco network and not hardwired to a Cat5. Works great.
Robert Robinson –
BEWARE: Phone arrives without power cord.
Phone works great – very high quality. However, the phone does not come with a power cord.
Trina Truong –
No power cord!!!
We need something to put in use right away. I purchased the product and it come without a power cord. No information of where to get it.
Amazon Customer –
All good as ordered. Looking for more.
Amazon Customer –
I bought this as a spare for my office system. Unfortunately, I didnât use it immediately, and only opened it about 3 months later. It does not work, the power keeps turning off while running on POE. When I contacted the seller they refused to replace it.I understand the return window, but if it is faulty, they should have replaced it no matter the time frame.