Surface Laptop 4 for Business – 13.5″, Matte Black (Metal), Intel Core i7, 16GB RAM, 256GB SSD, Fren
Original price was: $1,700.00.$497.27Current price is: $497.27.
Price:
(as of Dec 19, 2024 18:41:00 UTC – Details)
This pre-owned or refurbished product has been professionally inspected and tested to work and look like new. How a product becomes part of Amazon Renewed, your destination for pre-owned, refurbished products: A customer buys a new product and returns it or trades it in for a newer or different model. That product is inspected and tested to work and look like new by Amazon-qualified suppliers. Then, the product is sold as an Amazon Renewed product on Amazon. If not satisfied with the purchase, renewed products are eligible for replacement or refund under the Amazon Renewed Guarantee.
Microsoft Surface Laptop 4 features 11th generation Intel Core i7 processor, 13.5-inch PixelSense Touchscreen Display (2256 x 1504) resolution
256GB Solid State Drive, 16GB RAM, Intel Core i7-1185G7 (3.0 GHz base frequency, up to 4.8 GHz burst frequency, 12 MB cache, 4 cores)
Clean, elegant design thin and light, starting at just 2.76 pounds., Graphics: Intel HD Graphics 620
Bluetooth 4.0, Wi-Fi: 802.11ac Wireless LAN, Surface Pen NOT Included
USB 3.0, Mini DisplayPort, SD Card Slot., Windows 11 Pro
Customers say
Customers find the notebook computer offers good value for the price. It works smoothly and is lightweight. However, some customers received a laptop that was not in the excellent condition promised by Amazon, with poor quality control and short battery life.
AI-generated from the text of customer reviews

Original price was: $1,700.00.$497.27Current price is: $497.27.
jose –
Works as advertised
True to the description, laptop works fine and worth the prize. Good for on schools and business16gb of ram250gb of disk spaceWindows 10pro11th gen Intel I7 processor
Amazon Customer –
Awesome
Wow what a deal. I was skeptical at first but glad I made the purchase. I must say this is a trusted Amazon reseller. There are no scratches, dings or imperfections on this laptop. This is by far one of the best laptops out there. Sure there’s newer models but the specs on this unit are great. I did a lot of research and watched many YouTube videos. I have a Surface Pro 4 which served me well for many years, but hands down this unit blows it away. I paid $1000.00 for it new. I would buy from Amazon & this seller again.
JMKA –
Not factory reset
Don’t buy from this seller. Bought this for my son but the Surface laptop came not factory reset. It had previously been set up for an organization called VillageMD so it was prompting for a login tied to the organization. Called Amazon who connected us to Microsoft, Microsoft rep walked us through a reset that went out to the cloud to download but after it was done after 1 hour, still got the prompt to login to this organization. I’m not sure who is at fault here, the seller or Amazon who shipped it but I’m extremely angry with both, more so with Amazon because they shipped it and bear some responsibility. Moreover, the laptop was not in the excellent condition that Amazon promised. There are smudge marks clearly showing that it wasnât even cleaned up.
Josh –
Pretty good so far
Everything came as advertised said excellent condition just some scratches on the bottom side and missing one rubber piece but that is all i noticed so bad so far everything working smooth Hopefully nothing goes wrong will update Later on Good for the price Very Light weight Battery life is Awesome no Cap looks nice and Sleek
Claudia –
Great Seller and Great Product
Computer came without a scratch and works great. Seller was awesome and provided exceptional customer service ð
Goodsyntax –
Buyer Beware!
Everything about this listing is misleading.First, this device came with Windows 10, not Windows 11.Second, while I understand that this is reconditioned, the received device still had screen/lid protectors on, food stains on the keyboard, and scratches to the chassis.Third, the keyboard keys are heavily worn, and the T key is functionally unusable. It sticks, and typically does not acknowledge key presses. This alone should have disqualified the device from “Reconditioned – Excellent”.Fourth, the quoted battery time is for the product is from when it was new. I promise you will not get the stated battery life because this is a heavily used product, so the battery life will not be anywhere near as good.Whomever is doing the reconditioning isn’t even going through the motions of actually checking the device. Testing, cleanup and reconditioning are not being done at all on these devices, so it is only in as good a condition as the previous owner left it.This is a risky purchase and should be treated like an auction purchase from someone with no feedback. Sure, you could get a fully functional product in very good shape for a great price, but you could also get a trashed, non-functioning item or anything in between…the quality control is that poor.I honestly don’t know how or why Amazon puts their name to this kind of “refurbished” product.
RPT –
Great customer support.
The first shipment had an issue, but the seller worked with me quickly to identify the issue and had a replacement out very quickly. The second shipment worked flawlessly.
P M –
Great value
Laptop came in the advertised condition and runs super smoothly after 6months of regular usage